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Memberships

Pausing a membership

This might be a surprise to hear, but handling membership pauses can be one of the most important aspects of running your studio. No matter how dedicated – each and every one of your clients will likely need to pause their membership at least once throughout the year. It’s just part of the business of […]
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Change the billing date of a client’s membership

You can change a client’s billing date for any membership by navigating to the client’s membership in Clovo Studio. This is useful when a client needs their payment date shifted to better align with their pay cycle or other financial commitments. How to change the billing date What happens when you change the date When […]
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Understand the meaning of different plan statuses in Clovo

In Clovo, you create your service offering in the form of memberships, credit packs, and trials, each of which has an associated plan for determining important factors such as which and how many classes are included, how often the plan renews in the case of memberships, or how long until it expires in the case […]
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View current subscribers of a membership plan

Keeping track of your membership plan subscribers is essential for managing your studio effectively. Clovo Studio makes it easy to see exactly who is subscribed to any given plan, helping you understand plan popularity and manage your revenue. How to view subscribers What you can see For each subscriber, you can view: Why this is […]
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Offer recurring memberships by creating a membership plan

Memberships are recurring subscriptions to services from your studio. They’re the ideal product for most studios to sell, depending on your business model, because they ensure a continuous revenue stream in addition to helping to build a community of familiar faces in your studio. The alternative to memberships are credit packs, where users buy a […]
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How to offer secret deals on your plans and packs

Want to offer exclusive credit packs or memberships to specific clients? Some deals are just too good to make public or are super tailored to a specific client’s needs. Clovo Studio makes it easy to create and manage private plans tailored to individual needs. Follow these steps to get started. Step 1: Creating the Private […]
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Track the usage of memberships and packs

Understanding how your clients use their memberships and credit packs helps you make smarter decisions about pricing, class capacity, and which products to promote. Clovo gives both you and your clients real-time visibility into usage and expiry. What your clients see Your clients can always view the current status of their memberships, credit packs, and […]
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Cancelling Memberships

We’d love it if it never happened. But inevitably the time will come when a member needs to leave. In this article we’ll cover all aspects of membership cancellation. Cancelling as a client Your clients can easily cancel their membership from within the Clovo app at any time. When this happens, the membership will remain […]
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